Employee Voice & Employee Communication
What is Voice of Employee “Voice of employee is defined as the opportunity for employees to express concerns about policies in the workplace and offer ideas about how to improve conditions in the workplace ”. Employees can raise their voices in two ways: formal and informal. Employees can discuss or provide feedback whenever they have work-related concerns on a daily basis in an informal manner. Formal means that the company collects employee feedback in a systematic way, for as through surveys or portals. (Mahan, 2019) The Importance of Voice of Employee Listening to employees' concerns is vital, as is taking appropriate action and keeping them informed in order to maintain transparency. There may be an incident for which you have a solution, and there may be issues for which you do not. Employees and leaders and managers in the organization should have a good relationship and establishing a culture that values employee voice will help to strengthen this relationship.